Shipping policy

Shipping Policy

At Nivora Charm, we are committed to delivering your jewelry purchases in a timely and efficient manner. Below, you'll find detailed information about our shipping services and policies.

Shipping Options

• Standard Shipping: Delivers within 5-7 business days.
• Expedited Shipping: Guaranteed delivery within 2-3 business days.
• International Shipping: Available with varying durations based on destination.

Handling Time

All orders are processed and shipped out within 1-2 business days. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Costs

Shipping costs are calculated at checkout based on the weight of the items, shipping method chosen, and the delivery destination. Free shipping is available for orders over $100 within the domestic region.

Order Tracking

Once your order is shipped, you will receive a confirmation email containing a tracking number. You can use this number to track your shipment online.

Damages and Lost Shipments

In the event of damage or loss during transit, please contact our customer service within 7 days of receiving your order. We will resolve the issue promptly, either by replacing the product or issuing a refund.

International Shipping & Customs

Please note that international deliveries may be subject to customs duties and taxes, which are the responsibility of the recipient. We recommend that you check with your local customs office for more information.